Shipping policy
Thank you for shopping with us. Please read our shipping policy carefully to understand how we handle your orders.
Order Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods & Delivery Time
- We offer standard and expedited shipping options.
- Estimated delivery times:
- Standard Shipping: 5-10 business days
- Expedited Shipping: 2-5 business days
- Delivery times may vary due to carrier delays, customs, or unforeseen circumstances.
Shipping Costs
- Shipping fees are calculated at checkout based on destination, weight, and shipping method.
- Free shipping promotions will be clearly stated on the product page or during checkout.
International Shipping
- We ship worldwide.
- International delivery times vary by destination and customs processing.
- Customers are responsible for any customs duties, taxes, or import fees.
Order Tracking
- Once your order ships, you will receive a confirmation email with a tracking number.
- Tracking updates depend on the carrier and may take up to 24 hours to appear.
Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us within 7 days of delivery.
- We will work with the carrier to resolve the issue or arrange a replacement/refund.
Address Accuracy
- Please ensure your shipping address is correct and complete.
- We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses.
Changes to Shipping Policy
- We reserve the right to update this shipping policy at any time.
- Changes will be posted on this page with an updated revision date.
Contact Us
- For questions about your order or shipping, please contact our customer service at @theopl2026 instagram/ akaisgzk@gmail.com].